Terms & Conditions

1. Agreement to Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These terms and conditions apply to the entire website and any email or other electronic communication sent through or in connection with our business or services.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Flames for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to decompile or reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server
• Use this site in any way that infringes upon the rights of others or restricts their use and enjoyment of the website
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website

3. Disclaimer of Warranties

The materials on Flames' website are provided on an 'as is' basis. Flames makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Flames does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or relating to such materials or on any sites linked to this site.

4. Limitations of Liability

In no event shall Flames or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Flames' website, even if Flames or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of Materials

The materials appearing on Flames' website could include technical, typographical, or photographic errors. Flames does not warrant that any of the materials on its website are accurate, complete, or current. Flames may make changes to the materials contained on its website at any time without notice. However, Flames does not make any commitment to update the materials. Product images, descriptions, and prices are subject to change without notice. We strive to provide accurate product information, but we cannot guarantee that all product descriptions, pricing, availability, and other information is accurate, complete, reliable, current, or error-free.

6. Links

Flames has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Flames of the site. Use of any such linked website is at the user's own risk. If you believe any linked content infringes your rights, please contact us immediately.

7. Modifications to Terms

Flames may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service. We encourage you to review these terms periodically to stay informed of any updates.

8. Product Information & Pricing

We make every effort to display accurate product colors, descriptions, and pricing. However, the actual color you see will depend on your computer monitor, and we cannot guarantee that your monitor's display of any color will be accurate. The prices listed on our website are subject to change at any time and without notice. We reserve the right to limit quantities and to refuse service, in our sole discretion.

9. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order for any reason at any time. We may request additional information or verification before accepting your order. If we cancel an order, we will provide you with prompt notice and a full refund. All orders are subject to acceptance and confirmation of availability and receipt of payment.

10. Shipping & Delivery

We will make every effort to deliver your order within the estimated timeframe. However, we cannot guarantee delivery dates or times. Delivery is subject to carrier limitations and contingencies beyond our control, including but not limited to weather, traffic, and customs delays. Risk of loss and title pass to you upon delivery to the carrier. You are responsible for any shipping and handling charges unless otherwise stated. International orders are subject to customs, duties, and import taxes, which are the responsibility of the customer.

11. Returns & Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return eligible items for a refund or exchange within 30 days of purchase. Items must be unused, unopened, and in their original packaging. Please refer to our Returns Policy for complete details on how to process a return. Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect your return.

12. Intellectual Property Rights

All materials on Flames' website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, are the property of Flames or its content suppliers and protected by international copyright laws. The compilation of all content on this website is the exclusive property of Flames, with all rights reserved. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in any sale of, or exploit in any way, any of the content, in whole or in part.

13. User Submissions

Any information, materials, or content that you submit to our website, including but not limited to reviews, comments, feedback, suggestions, and ideas, will be treated as non-confidential and non-proprietary. You grant Flames a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute any such submissions. We have no obligation to compensate you or acknowledge your submission.

14. Account Registration

To make purchases on our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. We will not be liable for any loss or damage arising from your failure to comply with these obligations.

15. Governing Law & Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of Egypt, and you irrevocably submit to the exclusive jurisdiction of the courts located in Egypt. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.

16. Severability

If any term, clause, or provision of these terms is held to be invalid, illegal, or unenforceable, the validity or enforceability of the remaining terms shall not be affected, and each term shall be valid and enforceable to the fullest extent permitted by law.

17. Entire Agreement

These terms and conditions, together with any other documents referenced herein and our Privacy Policy, constitute the entire agreement between you and Flames regarding your use of the website and supersede all prior and contemporaneous agreements and understandings.

18. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

• Email: info@flames.com
• Phone: +20 100 000 0000
• Address: Cairo, Egypt
• Customer Service Hours: Available 24/7

19. Changes to These Terms

Flames reserves the right to update these terms and conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes indicates your acceptance of the new terms. We recommend that you review these terms periodically to stay informed of any updates.